Luxury Client Concierge (High-End Resi AV, Lighting/Shading, Control, Networks)

You Are:
A trustworthy individual. You love to take care of people and supporting others brings you joy. The concept of white-glove care is a standard you can deliver day in and day out.

You Have:
A customer service background. Experience and skill in assisting high-end (ultra high net worth) clientele and executives with exacting standards. A knack for the technical (we put amazing tech in to the finest homes). A steady work history (3yrs between hops), a pleasant disposition, Hiqh EQ.

Your Location:
Salt Lake & Park City, UT
Your Clients: High-End Homes in the Park City area

Your Schedule:
Full Time (40hrs/Wk)
Mon-Fri from 9:00am to 5:00pm

Your Manager:
Scott, Director of Sales

ATI’s Core Values
Our Actions Matter
Self Motivated
Rise to the Challenge
Strive for Excellence
Positive and Fun

Your Contribution to ATI:
System Walkthrough & Training - Visit clients to demonstrate and ensure comfort operating system post install
Structured Client Check-Ins: Stay in touch with the client to ensure satisfaction and answer questions
System Upgrades: Guide clients through options that elevate their experience
Support Plans: Know Client's plan and be able to sell/upgrade when needed
Satisfaction: Deliver a "WOW" experience, each and every time. Deliver items of appreciation to foster goodwill and keep ATI front of mind
Service Liaison w/ Decision Making - Be the bridge between the client and our service team. You are empowered to make the customer happy.
Follow Up: Customer service calls, reviews, NPS scores

ATI's Contribution to You:
$75k OTE – Yup!
Health, Dental & Vision Insurance
Short- & Long-term disability
401K w/ 3% match
$50K life insurance
Paid Time Off
8 Paid Holidays
Cell Phone Reimbursement

About ATI of America:
Automation. Technology. Integration.

ATI’s primary focus is on high-end home theaters, multi room audio/video, and home automation. Our comprehensive job management and superior design is what sets ATI apart from other integrators. ATI’s specialized team of experts, includes the most knowledgeable and professional salespeople, designers, project managers, and installation technicians in the industry.