Network Technician

Birmingham, AL

Looking to hire a fulltime network tech to work with an MSP in servicing clients in the Birmingham, AL Market.

Great opportunity for a seasoned tech - nothing hard - lots of rack and stacks and troubleshooting.

DM me if you have an interest or know someone that would be a great fit

Strong technical support skills across multiple operating systems including Windows, macOS, and Linux.

Deep understanding of computer management practices, including hardware troubleshooting and software installation.

Proficiency in computer networking concepts such as LAN setup, VPN configuration, firewalls, and network security protocols.

Experience with help desk ticketing systems like ServiceNow or BMC Remedy as well as project management tools like Jira.

Knowledge of IT infrastructure components including servers, switches, routers, and wireless access points.

Excellent communication skills with the ability to explain technical concepts clearly to users of varying technical backgrounds.

Customer service orientation with a proactive approach to resolving issues efficiently.

Familiarity with desktop support tasks such as installing software updates or configuring user accounts in Windows or macOS environments.

Ability to troubleshoot software issues related to productivity applications like Microsoft Office suite.

Understanding of firewall management and security best practices for safeguarding client data.